Ensi Inc. (“Ensi”, “Ensi.ai,” “We,” “Us,” or “Our”) values your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, and share information about you when you use our software-as-a-service (SaaS) product, Ensi.ai (“Service”). By using the Service, you agree to the collection and use of information in accordance with this Policy.

If you have any questions or concerns about our Policy or practices, please contact us at privacy@ensi.ai.

1. Information We Collect

We collect various types of information to provide and improve the Service, including:

1.1 Personal Information You Provide to Us

When you register for the Service, communicate with us, or use certain features of the Service, you may provide personal information, such as:

• Contact Information: Name, email address, phone number, and company name.
• Account Information: Username, password, and any other registration details.
• Payment Information: Billing address and credit card details (processed by third-party payment processors).
• Financial Data: Data related to your accounting and bookkeeping needs, including transaction data, invoices, and other financial documents you upload to the Service.

1.2 Information Automatically Collected

When you use our Service, we may collect certain information automatically, including:

• Usage Data: Information about your interaction with the Service, such as the pages or features you access, the date and time of your visits, and other usage patterns.
• Device Information: Information about the device you use to access the Service, including IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your use of the Service and provide a better user experience. You can manage your cookie preferences through your browser settings.

1.3 Information from Third Parties

We may receive additional information about you from third-party service providers, such as identity verification services, credit bureaus, or publicly available sources.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain the Service.
• Process and manage your account and payments.
• Personalize your experience with the Service.
• Improve the functionality, security, and usability of the Service.
• Communicate with you regarding updates, promotions, and customer support.
• Analyze usage trends and gather insights to enhance the Service.
• Comply with legal obligations and enforce our agreements.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

3.1 Service Providers

We may share your information with third-party service providers who help us operate the Service, such as payment processors. These service providers are bound by contractual obligations to keep your information confidential and secure.

3.2 Business Partners

We may share aggregated, anonymized, or de-identified data with our business partners for research, marketing, or other purposes.

3.3 Compliance and Legal Obligations

We may disclose your information to law enforcement or regulatory authorities if required to do so by law or if we believe such action is necessary to:

• Comply with a legal obligation.
• Protect the rights, property, or safety of Ensi, our users, or others.
• Enforce our terms of service and other agreements.

3.4 Business Transfers

If Ensi is involved in a merger, acquisition, sale, or other business transfer, your information may be shared or transferred as part of that transaction. We will provide notice and choices regarding such transfers as required by law.

4. Your Choices and Rights

You have the following rights regarding your personal information:

4.1 Access and Correction

You may access, update, or correct your account information at any time by logging into your account settings or contacting us directly.

4.2 Data Portability

You have the right to request a copy of your data in a structured, machine-readable format.

4.3 Deletion

You can request that we delete your personal information, subject to certain exceptions such as retaining data for legal compliance or legitimate business purposes.

4.4 Opt-Out of Marketing Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. Please note that you may still receive non-promotional messages regarding your account or the Service.

4.5 Cookies

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Service.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Upon request, we will delete or anonymize your data in accordance with applicable laws.

7. Children’s Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where data protection laws may differ. By using the Service, you consent to such transfers.

9. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Policy on our website and indicate the date of the latest revision. Your continued use of the Service after the changes are made constitutes your acceptance of the revised Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@ensi.ai

The latest version of this policy is available online at https://ensi.ai/privacy-policy/